Today, the spotlight is on Alyssa Marks. She’s the Operations Leader at DentalWorks Cranberry Township in Cranberry Township, Pennsylvania. She joined the DentalOne family six years ago. Let’s dive into her Q. and A.!
Q: Why did you choose to join the DentalOne family? And what sets DentalOne apart from other organizations?
A: I chose to join DentalOne to help make a positive impact on patients’ lives. DentalOne believes in comprehensive care and bringing patients to optimal dental health.
Q: What three words would you use to describe your role?
A: Hardworking, team player and rewarding.
Q: As a leader, how do you keep your team motivated and excited about providing top-notch patient care?
A: I praise and thank my team members for their hard work and push them to make a positive difference.
Q: What advice would you give to others who are considering accepting a position as an Operations Leader with DentalOne?
A: I would tell them that this is a hard job but also a rewarding one. I would also encourage them to join our DentalOne family because this company is just that — family.
Q: What’s been your most memorable moment while working for DentalOne?
A: My hard work and drive leading me to an Operations Leader promotion and getting to learn with my fearless leader Director of Market Operations Kim Hough.
Q: What makes your team unique?
A: Not only is my individual practice team close, but the Youngstown/Pittsburgh market altogether is very close. There is a family-like atmosphere here that you don’t see in other companies.
Q: If you had to describe your team in one word, what would it be?
A: Driven. We are a brand new practice, and we strive to make DentalWorks Cranberry a success.
Q: What do you like most about your job?
A: Helping patients understand their treatment and payment options and having patients leave the office happy.
Q: What is your motto or personal mantra and why?
A: Do right by your patient and success will follow. I truly believe doing the right thing for your patient will drive new patients and revenue.
Q: What do our patient pillars (schedule, wallet and patient friendly) mean to you?
A: Schedule friendly: Convenient hours allow us to accommodate patients with their schedules. Wallet friendly: Reasonable prices allow patients to complete needed treatment with great payment options. Patient friendly: We must build strong patient rapport, so patients feel comfortable in our office and with our staff.
If you’re searching for a position that challenges you and at the same time allows you to make an impact on those around you, check out our current Operations Leaders openings.